Privacy Policy

Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, and store your personal data when you visit our website or sign up for our lead magnet or coaching services.

Who we are

Claire Williams, Claire Williams Coaching
clairewcoaching@gmail.com

Data we collect

• Name

• Email address

• IP address and website usage data (via cookies)

• Any messages you send through our contact forms

How we use your data

• To send you the document you requested

• To send marketing emails about coaching services

• To manage bookings for coaching sessions

• To improve our website and services

Email marketing and consent
We only send marketing emails if you have given explicit consent. You can unsubscribe at any time using the link in our emails or by contacting us directly.

Data retention

• Subscriber emails: kept until you unsubscribe or after 24 months of inactivity

• Coaching client records: kept for 5 years after the last session

• Contact form messages: kept for 12 months

• Financial records: kept for 6 years

Cookies
We use cookies to improve your experience and track website usage. For more details, please see our Cookie Policy.

Third-party processors
We use MailerLite to process email data. MailerLite stores your data in compliance with GDPR.

Your rights
Under UK GDPR, you have the right to:

• Access your data

• Correct your data

• Request deletion of your data

• Withdraw consent at any time

Contact us
If you have questions about your data or this policy, contact me at clairewcoaching@gmail.com.

Last updated: March 2026